// Legal
Refund Policy
Pay4Pixels is operated by Allatt Tech Solutions Inc. All refunds are processed in accordance with Canadian consumer protection laws.
Refund Eligibility
Physical products may be returned directly to the supplier/merchant within 14 days of delivery if unopened and in original packaging. Digital products are not refundable once used and are no longer eligible for refund after 14 days, even if unused.
Non-Refundable Items
- Virtual/digital products that have been accessed or downloaded
- Services that have already been performed
- Custom-made or personalized items
- Products damaged by customer misuse
Refund Process
To initiate a refund:
- Contact us within 14 days of purchase via the contact form
- Provide order number and proof of purchase
- Return items in original condition (if physical), unopened
- Allow 5-10 business days for processing
Exceptions
Refunds may be granted at company discretion for exceptional circumstances, subject to evidence review.
Contact Us
For refund requests or inquiries, please contact our support team via our contact page or email us at info@pay4pixels.com
This policy complies with Canadian consumer protection laws. Virtual goods are exempt from standard refund rules once used, as per applicable Canadian consumer protection legislation.
Updated On: May 28 2025